Protecting Your Information Is Our Responsibility

Introduction & Scope of Policy

7ab77 ("we", "us", "platform") is a secure and reliable online casino and betting platform operated for players in Bangladesh. This privacy policy ("policy") describes what information we collect about you when you use 7ab77's website, services, or applications, how we use it, and how we keep it secure.

This policy applies to all individuals who use our services. Please read this policy carefully before using our platform. If you do not agree with any terms of this policy, you are advised not to use our services.

7ab77 places the highest priority on user privacy. We believe transparency is the foundation of trust, so we explain how your information is handled in clear and straightforward language.

What Information We Collect

We collect two types of information — (a) information you provide directly, and (b) information collected automatically while you use the platform.

2.1 Information You Provide

During account registration and use of our services, we may collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Mobile number and email address
• National ID or passport details (when identity verification is required)
• Payment information — such as bKash, Nagad, or Rocket number (for processing transactions)
• Bank account details (for bank transfers)
• Messages and information provided when contacting support

2.2 Automatically Collected Information

When you use the 7ab77 platform, the following information may be recorded automatically:

• IP address and device type
• Browser name and version
• Date and time of access to the platform
• Pages visited and click data
• Session duration and navigation patterns
• Information collected through cookies and similar technologies

2.3 Identity Verification Information

To ensure secure services and prevent money laundering, 7ab77 may need to verify your identity under a KYC (Know Your Customer) process in certain cases. In such cases, you may be asked to submit a copy of a government-issued ID.

The Purpose of Using Your Information

7ab77 uses your personal information only for lawful and specific purposes. We use your information for the following:

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Confirming your identity and age (verifying the 21+ age requirement)
• Detecting and preventing fraudulent activity
• Providing customer service and support — via live chat and email
• Improving platform quality and security
• Resolving technical issues and carrying out maintenance
• Fulfilling legal obligations
• Sending relevant promotional information (only with your consent)

We never sell or rent your information to third parties for marketing purposes.

Sharing & Disclosure of Information

7ab77 places the highest importance on the confidentiality of your personal information. However, in certain circumstances we may share your information with the following parties:

4.1 Service Provider Partners

We may share necessary information with organisations that assist in payment processing, technology services, and customer support. These partners operate under strict confidentiality agreements and may only use your information for the specified purpose.

4.2 Disclosure for Legal Purposes

If required by a valid legal order, court directive, or request from a regulatory authority, we may be obligated to disclose your information.

4.3 In the Interest of Security & Safety

Information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activity.

4.4 Business Restructuring

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new ownership, who will also be bound by the same privacy policy.

Data Retention & Security

5.1 Retention Period

We retain your personal information for as long as necessary to provide the service or to meet legal obligations. Some information may be retained for a set period even after your account is closed.

5.2 Security Measures

7ab77 applies industry-standard technical and organisational measures to keep your information secure:

• SSL encryption — all data transmissions are secured
• Sensitive information stored in encrypted form
• Firewalls and access controls to prevent unauthorised access
• Regular security reviews and updates
• Limited staff access — only authorised personnel can access information

While we strive to ensure the highest level of security, 100% security on the internet cannot be guaranteed. We therefore advise you to keep your account password private and notify us immediately if you notice any suspicious activity.

Cookies & Tracking Technologies

7ab77 uses cookies and similar technologies to improve platform functionality and personalise the user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for core platform operations, login sessions, and security.
• Functional Cookies: Remember your language preferences and display settings.
• Analytics Cookies: Collect usage statistics to help improve the platform.
• Marketing Cookies: Help display relevant promotions and offers (only with your consent).

6.2 Cookie Controls

You can reject or delete cookies at any time by changing your browser settings. Please note that disabling certain cookies may affect the proper functioning of some platform features.

Your Rights & Controls

As a user of 7ab77, you have the following rights over your own personal information:

• Right of Access: The right to know what information we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of any information that is inaccurate or incomplete.
• Right to Erasure: The right to request deletion of your information in certain circumstances (except where legal obligations apply).
• Right to Restrict Processing: The right to request that processing of your information for a specific purpose be stopped.
• Right to Data Portability: The right to receive a copy of your information in a structured format.
• Right to Withdraw Consent: The right to withdraw consent to marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 working days.

Protection of Minors

7ab77 strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21. If credible evidence is found that an account belongs to a minor, that account will be immediately closed and the related information will be deleted.

If a parent or guardian believes their child has registered on 7ab77, please notify our support team immediately.

Third-Party Links & Services

The 7ab77 platform may sometimes reference third-party services (such as payment providers bKash, Nagad, Rocket). These third parties have their own privacy policies which are outside our control. 7ab77 is not responsible for how third parties manage information. You are encouraged to read their privacy policies before using those services.

Policy Changes & Updates

7ab77 may update this privacy policy from time to time. The policy may change due to service improvements, legal changes, or technological developments. If there are any significant changes, we will notify you by email or via a notification on the platform.

Continued use of 7ab77 after an update indicates that you have accepted the new policy. You are therefore advised to review this page periodically. The "Last Updated" date at the top of the page always identifies the most recent version.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights relating to your information, please contact us through the following:

We take all privacy-related requests seriously and aim to respond as quickly as possible.